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- Multi-Site Supervisor (Bi-Lingual)
Description
Some jobs keep buildings clean. This one helps keep campuses running, classrooms thriving, and critical institutions operating at their best.
As a Multi-Site Supervisor, you’ll be the steady force behind the scenes—leading teams, solving problems in real time, and ensuring excellence across multiple client locations. Your work will directly support top universities, public and private school districts, and federal agencies—environments where precision, professionalism, and trust matter every single day.
If you thrive on responsibility, enjoy leading people, and take pride in seeing high standards met (and exceeded), this is your moment.
The Role: Where Leadership Meets Impact
Each day, you’ll move with purpose—overseeing daily cleaning operations across multiple sites, ensuring teams are supported, schedules are covered, and service delivery is seamless. You’ll be hands-on when needed, strategic when required, and always focused on quality, safety, and client satisfaction.
You won’t just manage sites—you’ll own them.
What You’ll Do
Lead Operations with Confidence
- Oversee daily cleaning operations across multiple client locations
- Conduct site inspections and quality audits to ensure top-tier service
- Ensure scopes of work, schedules, and checklists are executed flawlessly
- Respond calmly and effectively to urgent issues and service escalations
Build and Lead Strong Teams
- Supervise, coach, and support site supervisors and frontline staff
- Ensure proper staffing, attendance, and shift coverage
- Assist with hiring, onboarding, training, and performance management
- Enforce company policies, dress code, and attendance standards
Master Scheduling & Workforce Management
- Create and manage schedules across multiple sites and shifts
- Oversee timekeeping, payroll submission, and labor cost controls
- Coordinate coverage for absences, vacancies, and special requests
Champion Safety, Quality & Compliance
- Ensure OSHA compliance and adherence to safety protocols
- Lead safety meetings and enforce proper equipment and chemical use
- Train employees on site-specific and safety requirements
Be the Face of Service Excellence
- Serve as the primary point of contact for assigned clients
- Address concerns and requests professionally and promptly
- Build strong relationships that support long-term contract success
Manage Inventory & Equipment
- Monitor supplies and equipment across locations
- Ensure proper maintenance, storage, and replacement
- Control usage and minimize waste
Report, Track, Improve
- Complete inspections, incident reports, and documentation
- Track KPIs such as quality scores, attendance, and client satisfaction
- Provide regular performance updates to senior leadership
Requirements
Who You Are
- A natural leader with 2–5 years of supervisory or management experience in cleaning, facilities, or service-based environments
- Highly organized, dependable, and solutions-focused
- Comfortable managing teams across multiple locations
- Mechanically inclined and experienced using tools and equipment
- Flexible and willing to work evenings, nights, or weekends as needed
- Bilingual (preferred)
- Valid driver’s license and reliable transportation required