Description

Rock Hall Culture Statement

At the Rock & Roll Hall of Fame, we are dedicated to making a difference. We are an inclusive & welcoming museum that encourages creativity, embraces innovation, and creates a culture of belonging. 

We recognize that exceptional candidates may not meet every listed qualification. If this role aligns with your experience and passions, we highly encourage you to apply.

Summary

The Development Division at the Rock & Roll Hall of Fame oversees Philanthropic Giving (Major Gifts, Foundation/Corporate and Government, Annual Fund), the Museum 2.0 Campaign, Board of Trustees, and Rock Hall Membership Program. The Development Coordinator reports to the Director of Board & Campaign Giving and provides support for the areas of VIP and Board relations, donor prospect research and administration, and foundation application preparation. The Development Coordinator will also provide backup when needed for donor data input, solicitation, and acknowledgment process.

RESPONSIBILITIES

Development Division Office Management. Provides high-level administrative support to the Development division.

• Anticipates and prepares background and presentation materials for internal/external meetings, solicitations and development activities.
• Provides special handling to VIPs, donors, board members/trustees and Rock Hall members for special events, concerts and tours.
• Assists in all aspects of the planning and execution of department-related fundraising and cultivation events, special projects and initiatives.
• Assist in the preparation and editing of grant applications and annual foundation reports.
• Assist in the creation and distribution of an annual donor impact report.
• Maintain the Development calendar and Development Priorities for the Rock Hall Global Calendar.
• Provide backup when needed for donor data input, solicitation and acknowledgment process.
• Research and create donor profiles as needed.

 Board Relations

• Assist with tri-annual board activities including committee meetings, full board meetings, trustee on-boarding, and the annual board retreat – planning, implementation, execution and follow up.
• Assist with the preparation and execution of board mailings and email communications and tracks RSVPs for events.
• Enter board, donor and member data consistent with Rock Hall policies and procedures.
• Assist with verification and tracking of data entry to ensure accuracy of information.
• Supports board engagement and cultivation.

   Capital & Major Gift Fundraising Support

• Arrange meetings, document next steps, create materials and presentations for prospects. 
• Work with Dir. of Board Giving to prepare pitch decks, research profiles, and pledge forms for prospects and donors.
• Assist with tracking and reconciliation of Campaign pledges and associated anticipated payments.

Duties include but may not be limited to the above.

JOB REQUIREMENTS AND QUALIFICATIONS

• Ability to read and demonstrate basic oral, written, mathematical and manual skills. Ability to communicate and be articulate in standard English. 
• High school graduate and equivalent professional experience (bachelor’s degree in related field preferred.)
• A minimum of two (2) years of customer service experience, preferably in a cultural arts or not-for-profit environment. Prior membership and/or development experience helpful.  
• Excellent listening and communication skills, including written and oral.
• Strong attention to detail.
• Positive, outgoing approach and enjoys interacting with members and the public.
• Willingness to learn and take initiative and manage multiple tasks and projects at a time.
• A professional, proactive, and resourceful style with the ability to work independently without close oversight.
• Demonstrates excellent problem-solving and decision-making skills.
• Regularly communicate status of assignments; organize and prioritize tasks; meet deadlines.
• Exceptional interpersonal skills.
• Understands implicitly how to work with different people, approaches others in a positive manner, and builds solid long-term relationships with key stakeholders inside and outside the organization.
• Computer Literate: Microsoft Products with strength in MS Excel and MS PowerPoint; Nonprofit CRM, ticketing platform, or Salesforce experience is a plus. 

Emotional Intelligence

• Ability to work independently without close oversight, and as a team player who will engage productively with others at varying levels of seniority within and outside the organization.
• A professional and resourceful style; willingness to take initiative, manage multiple tasks and projects at a time; and willingness to learn.
• Thinks of the big-picture and considers the impact of decisions across the institution as a whole.
• Understands implicitly how to work with different people and various working styles across the organization.
• Sets a strong example for others by initiating collaboration and working consistently in a collegial manner.
• Encourages teamwork and anticipates and removes obstacles to effective teamwork; seeks to resolve conflicts as they arise.
• Approaches others in a positive manner and builds solid long-term relationships with key stakeholders inside and outside the organization.

Working Conditions

• Environmental Parameters: Ability to work in a window-less office. Ability to work indoors and outdoors, in all types of weather conditions. Ability to work in crowds of people. Ability to work with loud house music. 
• Physical Demands:   
  • Strength: Ability to lift/move items weighing up to 10 lbs. (approximately) 
  • Type: Express or exchange ideas by means of spoken word and to perceive nature of sounds. Ability to hear accurately to interact with the public and co-workers.  Demonstrate clarity of vision; judge distance and space relationships; identify and distinguish colors. Ability to perform tasks concurrently. Work involves sitting most of the time, but will involve walking or standing for brief periods of time. 

 Equipment Used

• Personal computer, cell phone, telephone, two-way radio, photocopier and other office equipment. 

Safety Hazards

• Minimal hazards. General office working conditions. 

Aptitude Requirements

• Cognitive: 
  • Analytical: Ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions. 
  • Communication: Ability to be conversant in Rock Hall rules and procedures. Ability to understand and carry out written or verbal instructions. Ability to answer inquiries from visitors, employees, and clients. 
  • Administrative: Ability to complete forms. Ability to pay attention to detail and accurately distinguish data. Ability to organize and prioritize various schedules, data and documents. 
• Manual: 
  • Motor Coordination: Ability to make necessary movements in selecting, picking and depositing items. 
  • Finger Dexterity: Ability to pick, pinch or otherwise work with fingers to operate above equipment. Ability to pick up a variety of items and place them on shelves; to move knobs, buttons or switches. 
  • Manual Dexterity: Ability to seize, hold, grasp, turn or otherwise work with hands. Ability to shake, sort, fold or stack items; to place and retrieve items. 

Work Schedule

• Ability to work at least 40 hours per week; primarily Monday – Friday, approximately 8:30 am to 5:00 pm, with occasional evenings, weekends, and holidays. Ability to work rotating shifts and on short notice. 

Employer's Rights

This job description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Benefits and Compensation

The annual salary range for this position is $46,000 – $56,000, commensurate with experience, education, and certifications. 

The Rock Hall offers a generous benefits package including 4 plan options for health insurance, dental, vision, life insurance, long-term and short-term disability. 

Other perks include employer paid parking, 403b retirement plan, and yearly paid time off including: 14 paid holidays, 15 vacation days, 12 sick days, 3 personal days, and 32 hours of paid volunteer time.